The app may not work properly depending on your device conditions, such as available memory, specifications, or corrupted data.
If the issue continues, please try the following:
■ Make Sure There Is Enough Free Storage Space
■ Close Other Currently Running Apps
Close other browsers and all apps running in the background, then try restarting this app.
■ Restart Your Device
■ Check Your Connection Environment or Try a Different One
*Please avoid places with poor reception or crowded locations, as these can make your connection unstable.
*Please also check whether your connection speed has temporarily slowed.
■ Change the Frame Rate Setting to "30 FPS"
*Changing this setting under Quality settings in Options may reduce the processing load and improve performance.
■ Redownload the App
Using "Redownload" in Options may fix corruption in some data on your device and improve the issue.
*Because a large download will begin, a Wi-Fi connection is recommended.
*Your play data will not be reset.
■ Download All
Using "Download All" in Options may improve the issue by downloading the required data in advance.
*Because a large download will begin, a Wi-Fi connection is recommended.