■ Seller
Name: KLab Inc.
Address: 6-10-1 Roppongi, Minato-ku, Tokyo, Japan
Representative: Tetsuya Sanada
■ Contact Information
Email: support@heroaca-unitedsurvival.com
■ Quantity and Frequency
Please refer to the explanatory page of each individual service for details regarding the quantity, frequency, or volume of services provided upon purchase.
■ Purchase Price
Purchases Made with Cash or Cash Equivalents:
The purchase price (including consumption tax) is displayed on the explanatory page, application screen, or other relevant sections of each service.
Purchases Made through the Use of Prepaid Payment Instruments:
The type and quantity of the prepaid payment instrument required are displayed on the explanatory page, application screen, or other relevant sections of each service.
■ Costs Other Than the Purchase Price
Internet connection fees, communication charges, and other related expenses shall be borne by the customer. Please contact your internet service provider or relevant carrier for details.
■ Application Period
Certain services may be available for purchase for a limited period only. In such cases, the applicable period will be displayed on the explanatory page of the respective service.
■ Payment Timing and Method
Purchases Made with Cash or Cash Equivalents:
Payment Timing: At the time of purchase.
Payment Method: Payment shall be made via the settlement methods designated by KLab Inc.
Purchases Made through the Use of Prepaid Payment Instruments:
Payment Timing: At the time of purchase.
Payment Method: Payment shall be executed by performing the required operation to utilize the prepaid payment instrument on the service purchase page.
■ Timing of Service Provision
Provision of Content Such as Hero Stones and In-Game Items:
Available for immediate use upon completion of payment.
Subscription-Based Services or Services Where Content is Provided at Specific Times Designated by the Company over a Period of Time:
Services shall be provided at specific points in time during a certain period in accordance with the terms displayed on the explanatory page of the respective service.
■ Returns and Cancellations
Due to the nature of the services, no returns, cancellations, revocations, withdrawals, or rescissions of applications shall be accepted.
■ Limitation of Liability of the Seller
The provisions regarding the Seller's liability are set forth in the Terms of Service. Please review them accordingly.
■ Operating Environment (Recommended Environment)
Please utilize the service within the following operating environment:
Supported OS: iOS 15.0 or later, Android™ 6.0 or later